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DiPS
Bridge House
BEWDLEY
Worcestershire
England
DY12 1AB
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| Customer Support & Training |
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Our commitment to ensuring
best use of the system starts with a basic training program inclusive in
the purchase price. This is backed up initially by comprehensive User
Manuals and the On-Line Help facility.
Following on from any basic training further advanced tuition is
provided on an on-going basis, with site visits included where
necessary. Being a customer-focused organisation, our training is
conducted wherever possible on a basis.
As part of this service updates to all modules,
including postcode and road network data, are made available to ensure
that all users continue to improve their knowledge and operation of the
software.
Questions may be sent via email to
support@dips.co.uk or
contact our support staff on 01299 400528.  |
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We pride ourselves in
our commitment to the support of our product and response times.
Telephone and modem facilities are available, at times that are suited
to the operation of the system. 24-hour support is provided for those
who require it, meaning minimal delays in dealing with customer
queries. |
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| Embracing new technologies, we have
also introduced support via our Web Site offering new product updates
and email facilities. |
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Over the past two decades DiPS has
been in the forefront of logistics software development, always looking
to improve the package in line with customer requirements.
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We understand
that an "off-the-shelf" package often cannot meet the requirements of
today's companies and offer the ability to enhance the package before
and after the initial purchase.
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