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DiPS
Bridge House
BEWDLEY
Worcestershire
England
DY12 1AB
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| Company Profile |
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Our Approach |
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| Established in 1979,
DiPS is a software developer specialising in the field of logistics
software. Its proprietor, Vaughan Reid, has over 30 years experience in
producing solutions to the many problems that exist in the business, and
continues to work on improving the software, its capabilities, and ease
of use. This development process has led to a product that is now
accepted within the industry as the best package. A member of the
Institute of Logistics, Roger Smith has been with the company since
1988, having completed a BSC in Transport Management and then worked for
a time in the logistics industry. |
| Our philosophy is to be primarily concerned, not with market share and
excessive company growth, but with improving the product to fully meet
the requirements of all our customers, and ensuring that all our users
have the training and support necessary whenever they use the software.
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| In this way, we do not believe in
“Help Desks” or employing different personnel to sell, implement and
support our product. We prefer to maintain personal contact with all our
clients during and after implementation so that we understand how the
software will be operated. This hands-on approach, coupled with a
detailed understanding of our own product, means that if clients feel
the need to contact us and ask for advice or program enhancements, we
are able to deal with their enquiry promptly, with any program changes
made quickly and efficiently. |
Our policy is to produce software
that our customers feel is comprehensive, robust and easy to use. Recent
improvements in the general level of computer awareness, together with
our use of standard Windows functionality, continue to reduce the
emphasis on the level of basic day-to-day support required, with more
importance being placed upon quality and functionality.
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| The Old and the New
(1979-2008) |
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