About DiPS
Established in 1979, DiPS is a software developer specialising in
the field of logistics software.
Our People
Its proprietor, Vaughan Reid, has over 30 years experience
in producing solutions to the many problems that exist in the
logistics business, and continues to work on improving the software,
its capabilities, and ease of use. This development process has led
to a product that is now accepted within the industry as the best
package.
A member of the Institute of Logistics, Roger Smith has
been with the company since 1989, having completed a BSc in
Transport Management and then worked for a time in the logistics
industry. Dave Lewis has recently joined DiPS after completing a BSc in Computing Systems at
The University of Warwick.
Our Philosophy
Our philosophy is to be primarily concerned, not with market
share and excessive company growth, but with improving the product
to fully meet the requirements of all our customers, and ensuring
that all our users have the training and support necessary whenever
they use the software.
In this way, we do not believe in “Help Desks” or employing
different personnel to sell, implement and support our product. We
prefer to maintain personal contact with all our clients during and
after implementation so that we understand how the software will be
operated. This hands-on approach, coupled with a detailed
understanding of our own product, means that if clients feel the
need to contact us and ask for advice or program enhancements, we
are able to deal with their enquiry promptly, with any program
changes made quickly and efficiently.
Our policy is to produce software that our customers feel is
comprehensive, robust and easy to use. Recent improvements in the
general level of computer awareness, together with our use of
standard Windows functionality, continue to reduce the emphasis on
the level of basic day-to-day support required, with more importance
being placed upon quality and functionality.